Wholesale/Bulk Ordering

Are you in need of a large quantity of our products in a short amount of time? Do you want to skip the hassle of going through the usual approval process for bulk orders? At Très Elite, we’ve got you covered! Here’s how you can easily make a quick bulk order with us.

Steps to Place a Quick Bulk Order:

1. Sign up for an account with us: The first step to making a bulk order with us is to sign up for an account. This will allow you to easily place orders and access exclusive deals and discounts.

2. Contact us for a quick quotation: Once you have an account with us, you can contact us for a quick and recent quotation for your bulk order. Our team will provide you with a competitive price and any other information you need to place your order.

3. Order instantly: Once you have received your quotation, you can proceed to place your bulk order instantly. Our ordering process is simple and easy, ensuring that you get your products as soon as possible.

Bulk Ordering Made Easy with Our Discounted Prices and Terms

Here's what you need to know:

1. Discounted Prices: Unlock significant savings with our bulk order discounts! Enjoy generous discounts ranging from 10% to a whopping 50% off the original selling price. Please keep in mind that while we strive to provide savings on bulk orders, discounts may not be applicable to items already on sale or marked down.
2. Minimum Order Requirement: To take advantage of our bulk pricing, a minimum order of 100 to 500 pieces per SKU is typically required, depending on the product type. With a diverse selection of colors and sizes available, you have the flexibility to tailor your order to your specific needs. Your price will be calculated after the bulk discount has been applied, ensuring maximum savings for your purchase. Please note that the minimum order amount excludes taxes and shipping costs.
3. Final Sale Policy: Please be informed that all bulk orders are considered final sales and are not eligible for returns or exchanges. Our dedicated team is devoted to delivering exceptional customer service and ensuring your utmost satisfaction with every purchase. Should you have any concerns or inquiries, feel free to reach out to us, and we'll be more than happy to assist you..
4. Shipping Policy: We currently offer shipping to the contiguous 48 states of the USA, as well as Canada and Mexico, Europe, United Arab Emirates, India, and Vietnam. If your country is not listed, please let us know and we will do our best to assist you. All regular bulk orders (light weights) are eligible for free standard shipping (DDU) and you are responsible for custom taxes. If you’re interested in having your order delivered to a freight forwarding address, express shipping, or want to use your own shipping account, please reach out to our customer service team to make arrangements. Click here for more options.

For more shipping information, please click here

Ordering Information for Wholesale Purchases

If you're interested in making a wholesale purchase with us, here is some important information that you need to know about ordering, customization, promotions, cancellations, and refunds.

• Order Minimum: Our minimum order quantity per SKU is set at 500 pieces unless otherwise specified. With a wide array of colors and sizes to choose from, you have the flexibility to customize your order to suit your preferences. Your final price will be determined after the bulk discount has been applied, ensuring maximum value for your purchase. Kindly note that the minimum order amount excludes taxes and shipping costs unless otherwise indicated.
• Customization and Printing: If you're interested in customizing or printing bulk items, feel free to reach out to us for more details regarding the Minimum Order Quantity (MOQ) and production timeframe. We're here to provide you with the information you need to make an informed decision before placing your order.
• Pre-Ordering Next Season: Please note that only items listed on our wholesale website are currently available for wholesale purchasing. Access to this page is granted upon approval of your wholesale account. If you're interested in other products not listed on the wholesale website, kindly contact us, and we'll explore the possibility of offering you discounts on Minimum Order Quantity (MOQ). We're committed to providing you with the best options for your wholesale needs.
• Promo Codes and Bulk Purchases: Promo codes, gift cards, and points are valid for all bulk purchases, allowing you to maximize your savings and rewards with every transaction. Whether you're redeeming a promo code, using a gift card, or utilizing accumulated points, rest assured that you can apply them to your bulk orders for added value and convenience.
• Cancellations and Adjustments: Please be advised that once your order has been placed, we are unable to accommodate cancellations or modifications. This includes changes such as address updates, shipping requests, product sizing, color choices, and quantities purchased. It's crucial to ensure the accuracy of your address and order details before finalizing your purchase. In rare cases where you need to make a small change, please reach out to us within 60 minutes of placing your order, and we'll do our best to assist you. However, if significant changes are required or if the 60-minute window has passed, you may need to place a new separate order for any additional variants or options needed. We appreciate your understanding and cooperation in this matter.

Unavailability of Items: In the event that an item in your order becomes unavailable, rest assured that we will promptly notify you via email or phone, depending on the contact information provided during checkout. We aim to communicate any unavailability within 24 to 72 hours or 3 business days from the time of your order, excluding weekends, ensuring you are informed as soon as possible.

• Substitution Options: Should an item be unavailable, we may offer alternative products as substitutes. These substitutes will be carefully selected to match the value and function of the unavailable item, ensuring your satisfaction with your purchase.
• Refunds: If a suitable substitute is not available or if you prefer not to proceed with a substitution, we will issue a refund for the unavailable item. The refund will be processed using the original payment method used during checkout.
• Communication: Throughout the process, we prioritize open communication to address any concerns or questions you may have. Our goal is to provide you with a seamless and positive shopping experience, even in the event of unforeseen circumstances.

When an item is unavailable, we offer you two options:

1. Replace the unavailable item with another item: If you choose this option, we will adjust your order accordingly. If the new item costs less than the original, we will refund you the price difference. If it costs more, we will send you an invoice for the additional amount.

2. Cancel the unavailable item: Should you prefer this option, we will promptly refund you the full amount for the unavailable item.

Refund Processing: Please allow up to 10 business days for your refund to be processed. We appreciate your patience and understanding during this time.

Order Confirmation: Upon receiving your order, we will send you a detailed confirmation email. Should you have any questions or concerns about your wholesale order, please feel free to contact us. Your satisfaction is our priority.

Shipping, Payment, Returns, and Warranty Policy

This policy outlines our shipping, payment, returns, and warranty practices to help you make informed decisions.

Shipping Policy for Bulk Orders

• Our shipping policy for bulk orders entails complimentary standard shipping, which is applicable to all regular bulk orders. Please note that the lead time for standard shipping ranges from 3 to 7 business days, followed by an estimated delivery time of 2 to 6 business weeks, on average. However, please be aware that certain products and fulfilment locations may result in extended delivery times.
• If you require faster delivery, we offer express shipping for an additional fee. Typically, express orders are delivered within 5 to 7 business days, beginning from the last confirmation, excluding weekends. Please let us know before placing your express bulk order.
• For heavy items, a shipping quotation may be necessary before purchase, and large orders may take up to two business weeks to prepare. Custom-made and personalized bulk orders may take up to four business weeks before shipment.
• We strive to provide our customers with prompt and reliable shipping services. However, it's important to note that we cannot guarantee shipping times due to external factors that are beyond our control, such as weather conditions, public holidays, unforeseen events, customs, or shipping service interruptions that may cause delivery delays, for which we cannot be held responsible.
• For small and light bulk orders, we primarily use Canada Post, USPS, TNT, Royal Mail, Australia Post, PostNord, etc.., for standard delivery, and DHL, FedEx, EMS, and USPS for express delivery. Once your order is processed and fulfilled, we will send you a shipping confirmation email containing tracking information. If your package is lost in transit, you will need to contact the shipping provider directly to locate it.
• We ship bulk orders to several countries, including the contiguous 48 states of the USA, Canada, Scandinavia, England, Germany, Austria, Australia, New Zealand, India, Russia, Latvia, Dubai, and Vietnam. If your country is not listed, kindly inform us, and we will check to see if shipping is available to your location.

Please note that delivery services are only available on business days. Our business hours are from 9:00 a.m. to 4:00 p.m. PST, Monday through Friday, excluding holidays. We urge our customers to consider these factors and anticipate delays before placing bulk orders.

Payment:

We offer multiple payment options to cater to our customers' preferences. You can conveniently make payments using PayPal or all major credit/debit cards, including Visa, MasterCard, American Express, Discover, and JCB. Please note that for selected countries, we accept Bill Me Later, C.O.D., or checks. However, we do not accept multiple forms of payment for a single order.

To ensure the security of our customers, all orders undergo a rigorous review process, which includes credit card authorization and verification. While we strive to process orders promptly, this thorough review may occasionally result in slight delays. We appreciate your understanding and patience during these times as we prioritize your security and satisfaction. If you have any questions or concerns about the payment process, please feel free to contact us, and our customer service team will be happy to assist you.

Returns and Warranty:

Returns are not accepted on bulk orders, except in the case of damaged or defective items. If you receive a damaged item, please contact us immediately via email with your order number, a photo, and a description of the damaged item. We will promptly assess the situation and take appropriate action, either by replacing or refunding the damaged item.

In instances where a product is flawed due to a manufacturing defect, we will replace it at no additional charge. However, it's essential to report damaged parcels within 24 hours of receipt to qualify for a replacement or refund.

Please note that our warranty does not cover damage caused by accidents, improper care, normal wear and tear, or the natural breakdown of colors and materials over extended use. If the item is out of stock, we will issue you an online credit for future purchases.

Kindly be aware that shipping and handling charges are non-refundable. These charges are incurred to cover the costs associated with order processing, item selection, packaging, and transportation.

We hope this information helps you make informed decisions regarding shipping, payment, returns, and warranty. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We value your business and are here to assist you in any way we can.

*Please note that the terms and conditions of this policy, which apply to all of the aforementioned groups, are subject to change at any time. We encourage you to review this policy regularly to ensure that you are aware of any updates or modifications.